{"id":2190,"date":"2023-09-18T10:16:13","date_gmt":"2023-09-18T14:16:13","guid":{"rendered":"https:\/\/negaent.fm1.dev\/?post_type=career&p=2190"},"modified":"2023-10-05T17:51:09","modified_gmt":"2023-10-05T21:51:09","slug":"front-desk-check-in-receptionist","status":"publish","type":"career","link":"https:\/\/negaent.com\/career\/front-desk-check-in-receptionist\/","title":{"rendered":"Front Desk Check-in Receptionist"},"content":{"rendered":"
\n\n\n\n<\/svg>\n<\/th>Full Time<\/td><\/tr><\/table>\n\n\n

Position Summary<\/h2>\n\n\n\n

Responsible for greeting patients and visitors along with checking in patents for their appointments. The front desk check-in receptionist is responsible for assisting the practice manager in assuring the office meets organizational goals and provides high quality care and services to all patients and customers.<\/p>\n\n\n\n

Primary Job Functions<\/h2>\n\n\n\n
    \n
  • Responsible for acknowledging presence of patients and visitors immediately upon arrival and assessing their needs, inquires, etc.  <\/li>\n\n\n\n
  • Responsible for communicating to waiting patients about delays in doctor\u2019s schedules or other issues as needed.  <\/li>\n\n\n\n
  • Responsible for asking that patients complete necessary paperwork and for entering data into computer prior to appointment.  <\/li>\n\n\n\n
  • Responsible for collecting payments from patients and explaining payment policies to patients according to office policy.  <\/li>\n\n\n\n
  • Responsible for posting walk-in payments in EMR.  <\/li>\n\n\n\n
  • Responsible for marking \u201cno shows\u201d in computer at the end of the day and notifying referring physicians appropriately.  <\/li>\n\n\n\n
  • Responsible for maintaining sign-in sheets daily and scanning sign in sheets monthly.  <\/li>\n\n\n\n
  • Responsible for documenting receipt of correspondence for new patients in computer. <\/li>\n\n\n\n
  • Responsible for the scheduling of office appointments as needed. <\/li>\n\n\n\n
  • Responsible for Insurance eligibility\/verification of appointment. <\/li>\n\n\n\n
  • Responsible for confirming appointment referrals received the day prior to the scheduled appointment. <\/li>\n\n\n\n
  • Responsible for posting payments (mail, copayments, phone, etc.) and assorting mail as trained. <\/li>\n\n\n\n
  • Responsible for assisting and directing vendors (FedEx, Drug Reps, etc.). <\/li>\n\n\n\n
  • Responsible for transferring appropriate patient information\/documents from old EMR to current EMR. <\/li>\n\n\n\n
  • Responsible for cleanliness of front desk area. <\/li>\n\n\n\n
  • Responsible for assisting all other personnel in the completion of duties as needed.  <\/li>\n\n\n\n
  • Responsible for establishing priorities in sequence of activities to maintain an efficient system.  <\/li>\n\n\n\n
  • Responsible for promoting teamwork and cooperation among coworkers, physicians and administrator.  <\/li>\n\n\n\n
  • Responsible for carrying out duties in a manner that promote high quality patient care and efficiency, along with maximizing physician time efficiency.  <\/li>\n\n\n\n
  • Responsible for only accessing PHI required to perform job duties. <\/li>\n\n\n\n
  • Other various tasks as assigned by supervisor and\/or administrator. <\/li>\n<\/ul>\n\n\n\n

    Primary Check In: <\/h3>\n\n\n\n
      \n
    • Responsible for preparing and maintaining waiting area in compliance of policies and procedures.  <\/li>\n\n\n\n
    • Responsible for referral appointments and scheduling (second and third attempts). <\/li>\n\n\n\n
    • Responsible for assisting with medical records for referrals.  <\/li>\n\n\n\n
    • Responsible for managing the incoming fax folder in accordance with policy and procedures.  <\/li>\n<\/ul>\n\n\n\n

      Secondary Check In: <\/h3>\n\n\n\n
        \n
      • Responsible for copying medical records and mailing requesting parties with proper patient authorization. <\/li>\n\n\n\n
      • Responsible for managing incoming and outgoing referrals in all systems (EMR, Epic, etc.), will conduct initial call and additional calls if needed. <\/li>\n\n\n\n
      • Responsible for correspondences in Epic for appointment status of incoming referrals. <\/li>\n<\/ul>\n\n\n\n
          \n
        • Responsible for maintaining active patient correspondence folder and send to the appropriate physician. <\/li>\n\n\n\n
        • Responsible for managing the urgent fax folder. <\/li>\n<\/ul>\n\n\n\n

          Bilingual <\/h3>\n\n\n\n
            \n
          • Responsible for Spanish speaking voicemails, correspondences, referrals and appointment assistance.  <\/li>\n<\/ul>\n\n\n\n
              \n
            • Act as a liaison for interpreting Spanish speaking patients\/families throughout entire office. <\/li>\n<\/ul>\n\n\n\n

              Front Office Team: <\/h3>\n\n\n\n
                \n
              • Retrieve voicemails on appointment scheduling line. <\/li>\n\n\n\n
              • Responsible for accurate input of patient data.  <\/li>\n<\/ul>\n\n\n\n
                  \n
                • Complete tasks and emails in accordance with policies and procedures. <\/li>\n\n\n\n
                • Cross train within department. <\/li>\n\n\n\n
                • Responsible for sending appropriate medical records based on policies and procedures.  <\/li>\n\n\n\n
                • Responsible for managing appointment reminders for all locations and all provider\/audiology schedules. <\/li>\n\n\n\n
                • Protect patients\u2019 right of confidentiality and follow HIPAA guidelines. <\/li>\n<\/ul>\n\n\n\n
                    \n
                  • Assist will answering the phones. <\/li>\n\n\n\n
                  • Perform daily balancing as assigned and in accordance with policies and procedures. <\/li>\n\n\n\n
                  • Assist and direct vendors (FedEx, Drug Reps, etc.). <\/li>\n\n\n\n
                  • Travel to other locations as needed.  <\/li>\n<\/ul>\n\n\n\n

                    Job Skills, Knowledge & Abilities<\/h2>\n\n\n\n
                      \n
                    • High School education or GED equivalent <\/li>\n\n\n\n
                    • Experience in a physician\u2019s office <\/li>\n\n\n\n
                    • Knowledge and experience with modern office procedures, office equipment and medical terminology <\/li>\n\n\n\n
                    • Strong verbal and written communication skills <\/li>\n<\/ul>\n\n\n\n

                      <\/p>\n","protected":false},"excerpt":{"rendered":"

                      Position Summary Responsible for greeting patients and visitors along with checking in patents for their appointments. The front desk check-in receptionist is responsible for assisting the practice manager in assuring the office meets organizational goals and provides high quality care and services to all patients and customers. Primary Job Functions Primary Check In:  Secondary Check…<\/p>\n","protected":false},"featured_media":0,"menu_order":30,"template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","locid":"","rating":"","career_meta1":"","career_meta2":"Full Time","career_meta3":"","career_meta4":"","footnotes":""},"career_category":[],"_links":{"self":[{"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/career\/2190"}],"collection":[{"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/career"}],"about":[{"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/types\/career"}],"version-history":[{"count":1,"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/career\/2190\/revisions"}],"predecessor-version":[{"id":2492,"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/career\/2190\/revisions\/2492"}],"wp:attachment":[{"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/media?parent=2190"}],"wp:term":[{"taxonomy":"career_category","embeddable":true,"href":"https:\/\/negaent.com\/wp-json\/wp\/v2\/career_category?post=2190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}